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Community Satisfaction Survey



  • Please enter the name of your organization: *

  • I have a working relationship with Youth Services System, Inc. because I am employed in: *








  • Please Select the Youth Services System, Inc. programs that you are familiar with: *













  • Please provide a response to each of the following questions:


  • 1. I have received information in the past year about the services that Youth Services System, Inc. offers: *




  • 2. I have received information about Youth Services System, Inc. in the following ways:

  • a. Mailings: *




  • b. Television: *




  • c. Phone: *




  • d. Presentation: *




  • e. Attended a training: *




  • f. Website: *




  • g. other:

  • 3. If you visited the Youth Services System, Inc. website over the past year, it was to access the following information (check all that apply): *






  • Other:

  • 4. I am satisfied with the hours that services are available to clients: *




  • 5. I think service locations are convenient to meet client needs.

  • a. Samaritan House - Wheeling: *




  • B. Helinski Shelter - Wheeling: *




  • c. Tuel Center - New Martinsville: *




  • d. Ronald C. Mulholland Juvenile Center - Wheeling: *




  • e. IOP - Wheeling: *




  • F. Outpatient Therapy - Wheeling: *




  • G. Parenting/Visitation - Wheeling: *




  • 6. I think that Youth Services System, Inc. works in a cooperative manner with my agency in assisting our clients: *




  • 7. I feel that Youth Services System, Inc. services are benefical to children and families: *




  • 8. I am pleased with the quality of staff employed at Youth Services System, Inc. in meeting the individual needs of the client: *




  • 9. I believe that the client information is managed in a confidential manner: *




  • 10. I think that making a referral to Youth Services System, Inc. is an easy process: *




  • 11. I think that Youth Services System, Inc. is a professional organization: *




  • If you answered NO to any of the above questions, please comment below.

  • Comments:

  • How could we improve:

  • Thank you for completing this survey.


* = Required